Your health journey is our priority. We strive to make your experience as smooth as possible.

Shipping Policy

We strive to deliver your products quickly and efficiently so you can stay on track with your goals.

• Processing Time: We aim to ship orders within 24 hours. Please allow up to 2 business days during holidays or high-volume periods.
• Delivery Estimates: Once processed, your package will typically arrive within 3 to 7 business days.
• Carrier Partners: *United States: We use FedEx, UPS, and USPS. *Canada: We ship via Canada Ground.
• Tracking Your Order: You will receive a shipping tracking code via email as soon as your order is on its way.

Return & Refund Policy

If you are not completely satisfied with your purchase, you may return it for a refund or store credit within 30 days of the purchase date.

How to Start a Return

1. Best Method: Visit our Support Page (https://theperfectnutrition.com/pages/contact)
   Please visit our website's contact page and submit your request there. This is the fastest way for our team to receive and process your claim.
2. Alternative Methods: If you cannot access the page, you can email us at admin@theperfectnutrition.com or call us at 877-895-8284.
3. Verification: Our staff will verify your purchase and provide further instructions.
4. Ship Back: Items must be mailed back in their original box to the address listed on your original shipping label.

Important Note: Our products are dietary supplements, not pharmaceuticals. We do not claim our products treat, prevent, or cure any disease. Returns based on the expectation of medicinal cures or guaranteed weight loss do not qualify for pre-paid labels and are subject to restocking fees.

Return Conditions & Fees:

• Unopened Items: Eligible for Refund. Shipping cost is Customer Responsibility. Restocking fee may apply.
• Opened / Used Items: Eligible for Refund or Store Credit. Shipping cost is Customer Responsibility. Restocking fee may apply.
• Damaged / Lost Items: Eligible for Replacement Only. Shipping cost is Covered by Us. No restocking fee.

Damaged, Lost, or Stolen Items

If your order is damaged, lost, or stolen, please contact us immediately so we can resolve the issue with the carrier.

• Resolution: The Perfect Nutrition provides replacements only for lost, damaged, or stolen products. We do not issue monetary refunds for these instances.