Manage Your Subscription
You are in control of your own subscription. You can pause it, skip a single delivery, change how often it arrives, swap the address, or cancel outright, at any time and without asking us first.
Start here
Open your subscription portal
Everything above is done in one place. If you are not signed in, it will email you a secure link rather than asking for a password.
Manage my subscriptionWhat you can change
- Skip one delivery without cancelling, if you are still working through the last one.
- Change the frequency, so it arrives every six or eight weeks instead of every four.
- Pause indefinitely and restart when you want it again.
- Update your address or card.
- Cancel. No phone call, no retention script, no minimum term.
Not sure how much you have left?
If you are skipping a delivery because you are unsure whether you need it yet, the dosage guide lists the official serving size and servings per container for every product we carry, so you can work out how long what you have will actually last.
If you cannot find your subscription
A few things explain almost every case:
- Check the email address you ordered with. The portal is tied to the address on the original order, which is not always the one you use day to day.
- Look for the secure link. It arrives within a minute or two, and it does sometimes land in spam or promotions.
- A one-time order has nothing to manage. If you bought without choosing Subscribe & Save, there is no recurring order and nothing will be charged again. Past orders are in your account.
Still stuck?
Email us at admin@theperfectnutrition.com with the address you ordered with and we will sort it out. If you want a subscription stopped and cannot get into the portal, say so and we will stop it from our side. We would rather cancel it for you than have you charged for something you did not want.