Refund Policy
RETURN POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may return it to us for a refund* or store credit within 30 days of date of purchase. Please see below for more details.
*Please Note: Customers who return products for the reason that the product did not treat, prevent or cure a disease, illness or weight-loss that the customer expected will not receive a pre-paid return label and may be charged a restocking fee. We do not make these claims as our products are not pharmaceuticals.
If you are returning opened / used products because you are unsatisfied with the products and you have contacted us within 30 days from the date of purchase:
- You may do so by contacting us here to start the claim.
- You may be responsible for the cost of shipping the product back to our warehouse.
- You may be charged a restocking fee.
If you are returning the products unopened for a refund, The Perfect Nutrition is not responsible for shipping costs to return the package and may charge you a restocking fee.
If you are reporting damaged, lost or stolen products contact us as soon as possible so we can work with the carrier and may issue a replacement.
The Perfect Nutrition does not offer refunds for lost, damaged or stolen products, we only issue replacements.
How To Return or Report Damaged Items
- Email us at admin@theperfectnutrition.com or call us at 877 895 8284 with your request.
- Verify your purchase with our staff.
- Customer returns product by mailing the products back in their original box and to the address on the original label.
If you have any questions, please contact us.